Shipping Policy

Orders will be delivered using courier services available at the time of ordering.

Delivery Charges
Charges are calculated based on the weight of shipment and destination. The cost of shipping and delivery will be notified to the customer before completion of order. We have the right to fluctuate prices in proportion to the cost of shipping.

There may be additional charges or custom duties charged on your order, for which the customer will be wholly responsible. Duties and taxes are not included in the price of the products that you purchase online, and may not be included in the shipping costs. Therefore please check the charges (of any duties) on your shipment, as these will be payable to the courier company at the time of the delivery.

International orders that are subject to taxes and duties are the responsibility of the customer, they will be borne fully by the customer and will be collected at the time of order delivery.

Delivery (shipping) Times
Delivery (shipping) times are calculated from the working day after dispatch and not from the time of order. A shipping confirmation email will be sent 24 hours before dispatch. Approximate delivery times depend on the location of the shipment.

Local deliveries usually take between 3 - 5 working days.
International deliveries may take between 7 - 12 working days.

Note: Delays may be experienced during certain times of the year, such as holiday periods. For queries related to your order shipment, please contact us.

Order Processing Time
As each item is handmade, needing fine craftsmanship, therefore please allow a minimum of 6 - 8 weeks for stitching, after which delivery (shipping) times apply. For International orders delivery times are longer.